:root{--crete-blue:#00a0d4;--crete-green:#2fc22b;--track-bg:#030506;--track-border:#ffffff14;--track-text:#ffffffdb;--track-muted:#ffffff94}.track-section{min-height:100vh;color:var(--track-text);background:radial-gradient(circle at 12% 12%, #00a0d429, transparent 32%), radial-gradient(circle at 88% 10%, #2fc22b1a, transparent 30%), radial-gradient(circle at 50% 85%, #00a0d414, transparent 36%), var(--track-bg);padding:118px 20px 90px;position:relative;overflow:hidden}.track-section:before{content:"";pointer-events:none;background:linear-gradient(120deg,#0000 30%,#00a0d40b,#0000 70%);animation:10s linear infinite trackSweep;position:absolute;inset:0}@keyframes trackSweep{0%{transform:translate(-100%)}to{transform:translate(100%)}}.track-inner{z-index:2;max-width:760px;margin:0 auto;position:relative}.track-card{-webkit-backdrop-filter:blur(22px);background:radial-gradient(circle at 14% 20%,#00a0d42e,#0000 34%),radial-gradient(circle at 84% 74%,#2fc22b24,#0000 34%),linear-gradient(135deg,#ffffff0f,#ffffff05),#00000085;border:1px solid #ffffff17;border-radius:34px;padding:34px;position:relative;overflow:hidden;box-shadow:0 30px 90px #0000006b,inset 0 1px #ffffff12}.track-card:before{content:"";background:linear-gradient(90deg, transparent, var(--crete-blue), var(--crete-green), transparent);opacity:.75;height:1px;position:absolute;top:0;left:34px;right:34px}.track-head{z-index:1;margin-bottom:26px;position:relative}.track-eyebrow{width:fit-content;color:var(--crete-blue);letter-spacing:.13em;text-transform:uppercase;background:#00a0d414;border:1px solid #00a0d452;border-radius:999px;margin-bottom:18px;padding:8px 12px;font-size:11px;font-weight:900;display:inline-flex}.track-card h1{color:#fff;letter-spacing:-.06em;margin:0;font-size:clamp(34px,5vw,52px);font-weight:950;line-height:.98}.track-card h1:after{content:"";background:linear-gradient(90deg, var(--crete-blue), var(--crete-green));border-radius:999px;width:82px;height:4px;margin-top:22px;display:block;box-shadow:0 0 22px #2fc22b57}.track-head p{color:#ffffffa3;max-width:560px;margin-top:20px;font-size:14px;line-height:1.75}.track-form{z-index:1;flex-direction:column;gap:14px;display:flex;position:relative}.track-form input{color:#fff;background:linear-gradient(#ffffff0b,#ffffff05),#00000080;border:1px solid #ffffff17;border-radius:18px;outline:none;width:100%;min-height:54px;padding:0 18px;font-size:14px;font-weight:500;transition:border-color .22s,box-shadow .22s,background .22s;box-shadow:0 18px 50px #00000038,inset 0 1px #ffffff0d}.track-form input::placeholder{color:#ffffff5c}.track-form input:focus{border-color:#00a0d475;box-shadow:0 18px 50px #0000003d,0 0 0 4px #00a0d414,inset 0 1px #ffffff0d}.track-form button{color:#031008;background:linear-gradient(135deg, var(--crete-green), var(--crete-blue));cursor:pointer;border:none;border-radius:999px;min-height:52px;margin-top:4px;font-size:14px;font-weight:900;transition:transform .24s,box-shadow .24s;box-shadow:0 18px 38px #00a0d43d,inset 0 0 0 1px #ffffff24}.track-form button:hover{transform:translateY(-3px);box-shadow:0 22px 44px #2fc22b38,0 14px 28px #00a0d438}.track-form button:disabled{opacity:.55;cursor:not-allowed;box-shadow:none;transform:none}.track-error{z-index:1;color:#ff8b8b;background:#ff4d4d14;border:1px solid #ff4d4d47;border-radius:16px;margin-top:16px;padding:13px 14px;font-size:13px;font-weight:700;position:relative}.track-result{z-index:1;-webkit-backdrop-filter:blur(18px);background:linear-gradient(#ffffff0b,#ffffff05),#0000006b;border:1px solid #ffffff14;border-radius:24px;margin-top:22px;padding:22px;animation:.4s fadeInUp;position:relative}.result-top{justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px;display:flex}.result-label,.result-block label{color:#ffffff6b;letter-spacing:.08em;text-transform:uppercase;margin-bottom:8px;font-size:11px;font-weight:900;display:block}.ticket-code{color:#fff;word-break:break-all;margin:0;font-family:monospace;font-size:13px;line-height:1.5}.result-grid{grid-template-columns:repeat(2,1fr);gap:14px;display:grid}.result-block{background:#ffffff06;border:1px solid #ffffff12;border-radius:18px;padding:16px}.result-block.full{margin-top:14px}.result-block p{color:#ffffffb8;margin:0;font-size:14px;line-height:1.65}.result-block.reply{background:linear-gradient(135deg,#00a0d414,#2fc22b0a),#ffffff05;border-color:#00a0d429}.status{text-transform:capitalize;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;min-height:36px;padding:0 14px;font-size:12px;font-weight:900;display:inline-flex}.status.pending{color:#ffc400;background:#ffc4001f;border:1px solid #ffc40052}.status.in_progress{color:#7de5ff;background:#00a0d41f;border:1px solid #00a0d457}.status.resolved{color:#8cff89;background:#2fc22b1f;border:1px solid #2fc22b57}.status.closed{color:#ffffffa8;background:#ffffff0f;border:1px solid #ffffff24}@media (max-width:768px){.track-section{padding:100px 15px 90px}.track-card{padding:26px}.track-card h1{font-size:38px}.result-top{flex-direction:column}.result-grid{grid-template-columns:1fr}}@media (max-width:420px){.track-section{padding:92px 14px 88px}.track-card{border-radius:28px;padding:22px}.track-card h1{font-size:34px}.track-form input{border-radius:16px;min-height:50px;font-size:13px}.track-result{padding:16px}}@keyframes fadeInUp{0%{opacity:0;transform:translateY(14px)}to{opacity:1;transform:translateY(0)}}