.track-section{color:#fff;background:radial-gradient(circle at 0 0,#04f7511f,#0000 32%),radial-gradient(circle at 100% 100%,#00a0d41a,#0000 36%),#050505;min-height:100vh;padding:120px 20px 80px}.track-inner{width:min(1040px,100%);margin:0 auto}.back-link{color:#04f751;align-items:center;gap:8px;margin-bottom:18px;font-weight:800;text-decoration:none;display:inline-flex}.track-card{background:#ffffff0b;border:1px solid #04f7512e;border-radius:30px;padding:30px;box-shadow:0 24px 90px #0000006b}.track-eyebrow{color:#04f751;letter-spacing:.16em;text-transform:uppercase;margin-bottom:10px;font-size:.76rem;font-weight:900;display:inline-flex}.track-head h1{letter-spacing:-.06em;margin:0;font-size:clamp(2rem,4vw,3.2rem)}.track-head p{color:#ffffffa8;max-width:720px;margin:12px 0 0;line-height:1.7}.track-form{grid-template-columns:1fr 1fr auto;gap:12px;margin-top:26px;display:grid}.track-form input{color:#fff;background:#0000006b;border:1px solid #ffffff1a;border-radius:16px;outline:none;width:100%;padding:14px 15px}.track-form input:focus{border-color:#04f7518c;box-shadow:0 0 0 4px #04f75114}.track-form button{color:#001706;cursor:pointer;white-space:nowrap;background:linear-gradient(135deg,#04f751,#00a0d4);border:0;border-radius:16px;justify-content:center;align-items:center;gap:9px;padding:14px 18px;font-weight:900;display:inline-flex}.track-form button:disabled{opacity:.55;cursor:not-allowed}.track-error{color:#ff7272;background:#ff484814;border:1px solid #ff484838;border-radius:16px;margin-top:18px;padding:14px;font-weight:800}.track-result{gap:18px;margin-top:26px;display:grid}.result-top{background:#00000042;border:1px solid #ffffff14;border-radius:22px;justify-content:space-between;align-items:flex-start;gap:18px;padding:18px;display:flex}.result-label{color:#ffffff7a;text-transform:uppercase;letter-spacing:.12em;font-size:.74rem;font-weight:900;display:block}.ticket-code{color:#fff;word-break:break-word;margin:8px 0 0;font-weight:900}.status,.priority{text-transform:capitalize;border-radius:999px;justify-content:center;align-items:center;width:fit-content;padding:8px 12px;font-weight:900;display:inline-flex}.status.pending{color:#fff;background:#ffffff1f}.status.in_progress{color:#76dcff;background:#00a0d433}.status.awaiting_customer{color:#ffd166;background:#ffd16629}.status.resolved,.status.closed{color:#04f751;background:#04f7511f}.priority.low{background:#ffffff1a}.priority.normal{color:#76dcff;background:#00a0d429}.priority.high{color:#ffd166;background:#ffd16629}.priority.urgent{color:#ff7272;background:#ff48482e}.progress-line{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}.step{color:#ffffff7a;background:#ffffff0b;border-radius:18px;justify-content:center;align-items:center;gap:9px;padding:14px;font-weight:800;display:flex}.step.active{color:#04f751;background:#04f75114}.result-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.result-block{background:#0000003d;border:1px solid #ffffff14;border-radius:18px;padding:16px}.result-block.full{grid-column:1/-1}.result-block label{color:#ffffff7a;text-transform:uppercase;letter-spacing:.12em;margin-bottom:8px;font-size:.74rem;font-weight:900;display:block}.result-block p{color:#ffffffb8;white-space:pre-wrap;align-items:center;gap:7px;margin:0;line-height:1.7;display:inline-flex}.reply{background:#04f7510e;border-color:#04f7512e}.customer-action{background:#ffd16614;border:1px solid #ffd16638;border-radius:22px;padding:18px}.customer-action strong{color:#ffd166}.customer-action p{color:#ffffffb8}.customer-action a{color:#001706;background:linear-gradient(135deg,#04f751,#00a0d4);border-radius:999px;margin-top:8px;padding:12px 16px;font-weight:900;text-decoration:none;display:inline-flex}@media (max-width:920px){.track-form,.result-grid{grid-template-columns:1fr 1fr}.track-form button{grid-column:1/-1}}@media (max-width:640px){.track-section{padding:100px 16px 60px}.track-card{border-radius:24px;padding:22px}.track-form,.result-grid,.progress-line{grid-template-columns:1fr}.result-top{flex-direction:column}}